HVAC repairman working on an exterior air conditioning unit

When you’ve got an air conditioning unit that needs repair or replacement, trying to find the right AC repair company can be a frustrating experience. It can be even worse when you have an unexpected air conditioning emergency on your hands, and you’re desperate to find a reliable company to help you before your house melts down from a lack of cool air.

Don’t let ethically dubious AC repair companies take advantage of you! With help from Billfish Air Conditioning, today’s blog will teach you what to look for when it comes to hiring the right repair service. The more informed and prepared you are, the better your experience will be!

Do They Have An Established Reputation In The Area?

Despite the ubiquitousness of mass marketing in this day and age, reputation is just as important as it was thirty years ago, back when AC maintenance companies didn’t have access to email campaigns and Facebook ads to advertise their supposed superiority over the competition. Reputation, especially at a local level, can make or break the success of a company in a matter of days.

The internet has made it easier than ever before for customers to voice their opinion about the quality of service, good or bad, that they have received from any particular AC company. There are innumerable apps and websites online that will give you access to countless reviews; take advantage of these when you are searching for a reliable AC maintenance business, and make sure to ask your friends and family if they can suggest any local businesses.

Remember to get as informed as your time allows, and you shouldn’t have a problem finding a trustworthy source to fix your AC.

Will They Come To Your Location And Give You An Estimate?

Avoid HVAC companies that aren’t willing to travel to the physical location of your air conditioner and give you an on-site estimate. Sometimes, an over-the-phone estimate works just fine if you’re looking for a simple recommendation, but more complex repair issues are easy to misdiagnose if the technician isn’t there to examine the AC unit in detail. Besides, most people with an air conditioner don’t have a deep understanding of what makes them run, and misinterpretations are hard to avoid when both parties in a conversation don’t have the same level of knowledge.

When talking to an AC repair specialist, make sure they will be willing to come out to your location for a proper diagnosis.If they are, it’s a good sign that they are confident in their ability to help you resolve your problem, no matter what it might turn out to be.

Will They Give You Time To Make A Decision?

If an AC repair company isn’t willing to give you enough time to make an informed decision, then they aren’t worth dealing with. Any company that tries to push you into a decision before you feel comfortable enough to make it is most likely out to make a quick buck and will not be a trustworthy source of service in the end.

A good air conditioning contractor will give you enough time to consider any advice they have given you, and allow you to make an informed decision about what type of help you ultimately need for your situation. Don’t let a less scrupulous AC company push you around by pressuring you into a decision you may regret later!

Will They Provide You With Service After Hours?

Accidents can happen at any time. In a perfect world, your air conditioner would wait until you were at home in the middle of the week before it suddenly decided to stop working, but reality dictates that mechanical equipment will break down at any time (usually at the worst time, as most of us can attest to).

If your AC unit falls apart on a weekend or late at night, you want a repair specialist that is willing to travel to your location and get you the help you need as quickly and efficiently as possible. You may end up paying more for the service, but it can be worth it when it means you and your family won’t be sweating bullets for more than a few hours.

Are They Bonded, Licensed, And Insured?

When it comes to regulations and licenses, it’s extremely important to find an AC repair company that is following all guidelines to the letter. Not only does it protect you from liability, but it also means the repair company is willing to stay “above board” in order to provide their customers with the best and safest service possible.

So what should you look for? There are three important things to keep an eye out for:

  • A licensed company will be able to offer you the most knowledgeable service possible, because it means that they have been approved by a regulatory agency to perform their work in the United States.
  • A bonded company is backed by a special bonding service in the event that you have to file a claim about the work that was performed.
  • An insured company will be able to cover any damages to your property in the case of an accident, or protect you from liability when one of their workers is hurt on the job.

If you come into contact with an air conditioning business that does not have any of these protections, avoid them and keep looking. Regulations like these are meant to protect you in the worst scenarios!

Always Trust Billfish Air Conditioning To Get You The Best Results

Whether you are in need of a brand-new air conditioner or are just looking for an experienced AC installation company to give you an honest consultation, you can trust Billfish Air Conditioning to get you the best results. With years of HVAC knowledge under their belts, the folks at Billfish will do their best to offer you an affordable resolution that will fit your situation and your budget.

Contact Billfish now for the best in residential service and installation, commercial maintenance and ductwork, and other HVAC needs.